AFA Online Claim Form

Tips to get the most out of your online claim:

  • Correct completion of these forms will assist us to make accurate and faster decisions regarding our customers' claim for benefits and ensure that where benefits are payable that they reach our customers in a timely manner.
  • Please remember that premium payments are not waived when you make a claim and you must continue to pay the premium whilst you are claiming benefits.
  • The forms are automatically saved per section, so that you can come back to finish them whenever.

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Please provide the following documents:

  • Medical Certification
  • Financial Certification
  • A copy of your hospital admission or discharge summary
  • Any other documentation to support your claim
Download Medical Certification Download Financial Certification
  • This part of the claim form must be completed by a registered doctor who is certifying that the injured or sick person is, or was, disabled from working.
  • Please note that any fee incurred for the completion of this medical certification form is the responsibility of the patient.
  • Please note that medical certification is not accepted prior to the date you have first been consulted for this medical condition.
Please upload PDF files only.
Description Date uploaded Original document

Should your claim result in a payment being made to you, please provide us with your bank/direct deposit details.


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